Technical Integration Manager - Asia
Core
Coordinate product integration activities and manage communication between internal and external stakeholders for clients in the Asia region.
Role type
Technical Integration Manager
Builds
API integrations and client support workflows
Domain
Technology services / API integration
Deliverable
client delivery
Required skills
API testing, technical documentation, Jira, Confluence, SQL, log analysis, software configuration
Preferred skills
Git, monitoring tools, Postman, REST APIs, JSON, incident management
Responsibilities
Provide technical consultation to clients on API integration, configure working environments for new integrations, perform diagnostics and troubleshooting of customer issues, handle client inquiries via chat and helpdesk tickets, monitor and analyze production environment status, participate in testing and implementation of software updates, prepare and maintain technical documentation, provide technical support to other departments, participate in on-call rotation