Junior Customer Representative with German
Core
Supporting client acquisition and support across specific regions for Mercer Assessments, a global risk and consulting firm.
Role type
Junior Customer Engagement Analyst
Builds
Client support and engagement services
Domain
Risk, reinsurance, capital, people, and investments consulting
Deliverable
client delivery
Required skills
Escalation management, stakeholder management, project process tracking, project coordination, customer service, client relations
Preferred skills
Proactive self-starter, ability to work independently and collaboratively, adept at managing multiple accounts
Technologies
N/A
Responsibilities
Escalation Management, Stakeholder management, Project Process Tracking, Project Coordination, Customer Service, Client Relations
Seniority
Junior, entry-level with 1+ years experience
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