Technical Account Manager
Core
Primary technical contact for NYC-based trading and technology clients, managing relationships with front office fixed income desks and infrastructure partners while leading technical reviews and optimization sessions.
Role type
Senior Technical Account Manager (Fixed Income/Trading Infrastructure)
Builds
Seamless integration of low-latency network, trading gateways, and execution services for trading firms
Domain
Financial Services / Fixed Income Trading / Electronic Trading Infrastructure
Deliverable
client delivery
Required skills
Fixed-income product knowledge, market microstructure understanding, FIX protocol expertise, electronic trading infrastructure familiarity, troubleshooting data flows and connectivity, regulatory compliance knowledge (TRACE, best execution)
Preferred skills
FAST/JSON/XML data formats, OMS/EMS systems, low-latency networks, cloud infrastructure, SQL/Python scripting
Technologies
FIX, FAST, JSON, XML, SQL, Python, Lucera APIs
Responsibilities
Act as primary technical contact for NYC trading clients; Build deep relationships with front office desks and infrastructure partners; Lead onsite or virtual technical reviews and workflow assessments; Support onboarding to low-latency network and execution services; Troubleshoot connectivity, pricing workflows, order routing, and latency issues; Advise clients on RFQ, streaming, and CLOB execution models; Assist in integrating real-time data feeds; Diagnose and resolve feed delivery and distribution issues; Represent customer needs to influence product roadmap