Senior
Core
Build agents, workflows, and custom tools to help non-engineering teams handle more work without additional headcount.
Role type
Senior full-stack software engineer (internal tooling & agentic systems)
Builds
Internal self-service application deployment platform, internal APIs, authentication, and MCP patterns
Domain
Software engineering, internal operations, customer experience systems
Deliverable
product features
Required skills
Full-stack software engineering, building and maintaining internal tooling, API design, authentication, workflow automation, third-party tool integration
Preferred skills
Agent frameworks (LangGraph), evaluation/observability tools (LangSmith, Braintrust), support tooling, CRM systems
Technologies
Django, Zendesk, LangGraph, LangSmith, Braintrust
Responsibilities
Build agents and workflows, evaluate and integrate third-party tools, design internal API and authentication patterns, integrate customer experience systems, partner with cross-functional teams to identify challenges
Seniority
Senior, hands-on IC
