Kundenservice-Techniker (m/w/d) – Glasfaseranschlüsse
Core
Installing and troubleshooting fiber, Ethernet, and coaxial customer connections, including testing, fault finding, and minor repairs at the customer's premises.
Role type
Field technician (fiber optics and broadband infrastructure)
Builds
Active broadband connections for residential and business customers
Domain
Telecommunications / Broadband infrastructure
Deliverable
physical/clinical work
Required skills
Fiber optic technology, Ethernet and coaxial cabling, fault diagnosis, documentation and photo evidence, customer interaction, Class B driver's license
Preferred skills
Technical training in IT system electronics, electrical engineering, or telecommunications
Technologies
HÜP, FTU, media converters, FritzBox, fiber optic splicing boxes
Responsibilities
Activate customer connections, test and document connections at network nodes and customer equipment, search for and resolve faults, perform minor repairs, document work with photos
Seniority
Entry-level, hands-on IC