Branch Supervisor
Core
Lead a small team to oversee the day-to-day running of a new retail branch, managing stock, workflow, and customer service for air conditioning products.
Role type
Branch Supervisor (Retail/Wholesale Operations)
Builds
Retail branch operations and customer service delivery
Domain
HVAC/Retail/Wholesale
Deliverable
product features
Required skills
Inventory management, team leadership, sales development, operational planning, performance monitoring, technical product knowledge, WH&S compliance, negotiation, reporting
Preferred skills
Air-conditioning industry experience, design experience, tertiary qualifications
Technologies
Inventory management systems, estimation/tendering tools
Responsibilities
Organize receipt, storage, and dispatch of goods; supervise storage, packing, and dispatch processes; identify new client and sales opportunities; oversee branch planning and layout; develop branch employees; provide support for counter sales; monitor employee performance; prepare operational reports; inform customers of product/price changes; monitor competitor activity; prepare estimates and tenders; provide technical product advice.