Senior Data Engineer - Customer Success

## Role Overview As a Senior Data Engineer - Customer Success, you will support global financial firms by diagnosing, resolving, and escalating technical issues across our data pipelines. You will work closely with clients and cross-functional engineering teams to ensure the reliability and performance of large-scale, automated data flows. This role sits at the intersection of data engineering, operations, and client support—ideal for someone who enjoys solving complex data challenges in a high-impact environment. ## Responsibilities - Provide technical support for data ingestion, transformation, and delivery pipelines. - Troubleshoot and resolve issues related to batch processing, automation, and data job failures. - Collaborate with other engineering teams to improve pipeline stability and performance. - Manage and monitor processing workflows and job schedules. - Support clients by analyzing incidents, identifying root causes, and driving resolutions or escalations. ## Requirements - Strong experience with Python, including writing and maintaining object-oriented applications. - Hands-on experience with job scheduling and workflow tools such as Jenkins, Rundeck, Apache Airflow, or similar. - Background working in batch data processing or large-scale automated data environments. - Experience with ETL pipelines and Data Lake architectures. - Proficiency with Git version control (GitLab or GitHub). - Strong command of Linux, including server operations, system processes, daemons, and task scheduling. - Comfortable with data movement operations and large-scale automation. - Ability to work US shift: 6:30 PM - 3:30 AM IST. ## Nice to Have - Experience with cloud data platforms such as AWS Redshift, Athena, Dremio, or Snowflake. - Experience with execution platforms like Kubernetes and virtual hardware like AWS EC2, ECS, and EKS. ## Benefits - Join us and be part of a team that values innovation, quality, and continuous improvement. - LSEG is a leading global financial markets infrastructure and data provider. - Our values of Integrity, Partnership, Excellence, and Change underpin our purpose and set the standard for everything we do, every day. - We are proud to be an equal opportunities employer. - We are committed to sustainability across our global business. - LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.