Parking Enforcement Officer (Transportation Public Works) Civil Service
Core
Patrols and monitors regulated parking zones to identify violations, issue citations, and ensure compliance with parking restrictions and ordinances.
Role type
Field enforcement officer (parking)
Builds
Compliance with city parking ordinances and traffic flow
Domain
Municipal public works / urban operations
Deliverable
client delivery
Required skills
Knowledge of parking ordinances, code enforcement procedures, city layout, operating handheld ticket writers, operating two-way radios, identifying violations, writing citations, directing traffic, dealing with confrontational situations, effective verbal and written communication
Preferred skills
Customer service experience, explaining ordinances to the community, physical stamina for outdoor work in inclement weather
Technologies
Handheld computer ticket writers, two-way radios
Responsibilities
Issue parking and criminal citations, investigate and resolve parking complaints, impound eligible vehicles, provide information to citizens about ordinances, testify at adjudication hearings and in court, report traffic signal malfunctions and criminal activity, direct vehicle and pedestrian traffic at critical intersections
Seniority
Entry-level to Mid-level, hands-on field work