Houston 37 (Fry Rd/IH10) Service - Asst Service Mgr - Part time
Core
Leading the successful operation of the Central Checkout department, ensuring superior customer service and team development.
Role type
Assistant Service Manager (Retail Checkout)
Builds
Checkout operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Checkout procedures, Customer service, Conflict resolution, Inventory control, Financial transaction handling, Team leadership, Sanitation standards, Equipment troubleshooting
Preferred skills
H-E-B systems proficiency
Responsibilities
Role model superior customer service, Handle customer concerns and issues, Maintain sanitation standards, Monitor and manage potential shrink, Ensure SOP compliance, Perform checker and customer service assistant duties, Direct customer traffic, Review and approve financial transactions, Communicate with store staff and management, Encourage front-end selling activities, Recognize and celebrate team success, Oversee product ordering and inventory control, Troubleshoot equipment malfunctions, Work flexible schedules including opening, closing, and weekend shifts