Anlagenmechaniker (m/w/d) im Kundendienst | unterschiedliche Standorte
Core
2nd Level support and on-site maintenance for heat pump systems, analyzing disturbances and finding solutions.
Role type
field service technician (heat pumps)
Builds
maintenance and repair of heat pump installations
Domain
HVAC / Renewable Energy (via careerplan.io/jobs/2376240-anlagenmechaniker-mwd-im-kundendienst-unterschiedliche-standorte-at-vamo)
Deliverable
physical/clinical work
Required skills
heat pump installation and maintenance, 2nd level technical support, remote diagnostics, customer service, independent decision making, Class B driver's license
Preferred skills
Can-do mentality, solution-oriented thinking, high quality standards
Technologies
heat pump systems, remote support tools
Responsibilities
Analyze acute disturbances and technical questions to find solutions, decide between remote resolution or on-site dispatch, perform professional maintenance to ensure longevity, explain complex technical matters to customers, conduct phone and written support from home office
Seniority
Mid-level, experienced technician