Helpdesk Specialist (Івано-Франківськ)
Core
Ensuring reliable operation and scaling of physical IT infrastructure through hardware mounting, cabling, and equipment maintenance.
Role type
Helpdesk Specialist (Physical Infrastructure)
Builds
Physical IT infrastructure (workstations, server rooms, cabling)
Domain
Defense technology / IT Infrastructure
Deliverable
infrastructure
Required skills
Network principles (Ethernet, TCP/IP), Manual tool usage, Local network installation, Physical hardware mounting, Workstation connection, OS troubleshooting (Windows, MacOS), Information security basics, User support
Preferred skills
ISP installer/engineer experience
Responsibilities
Physical connection and setup of equipment at user workstations, Office cabling and cable management, Server room equipment mounting and patch panel cabling, Primary diagnosis and resolution of hardware and physical connectivity issues, Interaction with IT team for network stability, Equipment inventory and order maintenance, Basic OS and corporate software troubleshooting