Sales and Service Technician
Core
Hybrid retail role serving customers by assessing needs, recommending products/services, and performing basic vehicle maintenance tasks.
Role type
Entry-level retail sales and service technician
Builds
Customer satisfaction and vehicle service completion for Firestone Complete Auto Care stores
Domain
Automotive retail and basic vehicle maintenance
Deliverable
product features | dashboards & analysis
Required skills
Customer service, sales, basic vehicle service tasks, store operations, inventory management
Preferred skills
Retail sales experience, automotive experience, management experience
Technologies
Store systems
Responsibilities
Customer service and sales, customer issue resolution, basic vehicle service tasks (oil, tires, fluids), store operations (opening/closing, inventory, displays)
Seniority
Entry-level, career growth pipeline
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