User Terminals Operations Engineer
Core
Provide Tier 3 operational support, troubleshooting, debugging, and performance optimization for user terminals in the Eutelsat LEO satellite network.
Role type
Senior IC User Terminals Operations Engineer
Builds
User terminal service reliability and deployment for global satellite connectivity
Domain
Satellite Communications (SatCom) / Aerospace
Required skills
SatCom and RF technologies, IP networks (routing and switching), Linux OS, Python programming, electrical and mechanical skills, RF test and measuring equipment
Preferred skills
Cellular Technologies (3GPP), installation and configuration of user terminals
Technologies
Linux, Python, RF test equipment
Responsibilities
Provide Tier 3 Operations Engineer support for User Terminal Service and Operations troubleshooting and debugging, Perform new firmware and software release planning and testing for a variety of UTs, Investigate and reproduce reported issues with UT vendors engineers, Create and maintain documentation regarding existing standards and processes, Provide support for installation and configuration of user terminals, Support on-call rotation for high priority escalations
Seniority
Senior, hands-on IC
