Sales and Service Technician
Core
Hybrid retail role serving customers by assessing needs, recommending products/services, and performing entry-level vehicle services.
Role type
Sales and Service Technician (SST)
Builds
Customer satisfaction and basic vehicle maintenance for Firestone Complete Auto Care stores
Domain
Automotive retail
Deliverable
product features
Required skills
customer service, sales, basic vehicle service tasks, store operations, operating store systems
Preferred skills
2 year degree or non-traditional education, consumer retail sales experience, automotive experience, management/supervisory experience
Responsibilities
Customer service, sales, and issue resolution; Basic vehicle service tasks (oil, tires, fluids); Store operations (opening/closing, inventory, displays)
Seniority
Entry-level, growth pipeline role
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