Staff Software Engineer, Voice Agent
Core
Lead the architecture and evolution of Decagon's real-time voice platform to enable natural conversations across omnichannels.
Role type
Staff Software Engineer (Voice Agent)
Builds
Real-time voice runtime, speech understanding, synthesis quality, and conversational timing systems
Domain
Conversational AI, Voice Technology, Real-time Systems
Deliverable
production ML models | product features | infrastructure
Required skills
Real-time systems design, Streaming pipelines, Audio-based application development, Architectural direction, Cross-functional project leadership, Debugging audio/networking/model systems, Engineering mentorship
Preferred skills
Speech recognition or synthesis systems, VAD and streaming protocols, LLM-driven application design, Low-latency performance optimization
Technologies
None explicitly stated
Responsibilities
Own the architecture of the real-time voice runtime and shape its long-term roadmap, Lead initiatives to improve speech understanding, synthesis quality, and conversational timing, Define reliability, testing, and observability standards for live voice interactions, Build frameworks for debugging, measuring, and iterating on voice systems, Mentor senior engineers and expand the technical culture of the Voice group
Seniority
Staff, hands-on IC with significant technical leadership