Mexia Service - Service Lead - Part time
Core
Lead the Central Checkout Department operations, train and coach staff, and manage customer service and cash-handling processes.
Role type
retail service lead
Builds
checkout operations and customer service experience
Domain
retail
Deliverable
product features
Required skills
customer service, team coaching, conflict resolution, decision-making, inventory management, cash handling, equipment troubleshooting, staff scheduling, performance monitoring
Preferred skills
cashier experience, associate's degree, ability to lift 40-60 lbs
Technologies
POS, self-checkout, eComm
Responsibilities
Supervise employees in the department, approve financial transactions, manage traffic flow and staffing, maintain service inventory, troubleshoot equipment, coach partners on performance and selling techniques, process customer transactions, enforce store standards and safety policies
Seniority
Individual Contributor, operational lead