Customer Partner – Gosnells
Core
Support seniors, people on mental health recovery journeys, and people with disability to live independently in their own homes and communities.
Role type
Senior Customer Partner / Local Manager
Builds
Local community support services for vulnerable populations
Domain
Social Services / Disability Support / Mental Health
Deliverable
client delivery
Required skills
Customer assessment and onboarding, relationship management with referral partners, team collaboration and scheduling, data management and record keeping, multi-channel communication
Preferred skills
Emerging leadership capability, industry awareness, technical capability
Responsibilities
Assess and onboard referred customers, build relationships with referral partners and allied health providers, optimize and schedule local team work, maintain accurate customer records, manage communications across all channels