Senior Account Manager
Core
Senior Account Manager responsible for end-to-end management of key operator accounts in the iGaming industry, driving revenue growth and ensuring client satisfaction.
Role type
Senior Account Manager (B2B iGaming)
Builds
Strategic account plans, commercial deals, and joint marketing/promotional plans for key operator accounts
Domain
iGaming / Online Casino
Deliverable
client delivery
Required skills
B2B account management, commercial negotiation, strategic planning, revenue forecasting, upsell/cross-sell, stakeholder management at C-level, market analysis, problem solving
Preferred skills
iGaming industry experience, fluency in additional languages, ability to work independently
Technologies
CRM systems, BI tools, marketing platforms
Responsibilities
Own portfolio of key operator accounts end-to-end; build relationships from operational teams to C-level; lead commercial negotiations and contract renewals; develop strategic account plans with revenue targets; drive upsell/cross-sell opportunities; monitor lobby positioning and performance; run quarterly business reviews; act as internal voice of the customer; resolve account risks; mentor junior Account Managers; represent company at trade shows.
Seniority
Senior, hands-on IC with mentorship responsibilities