Customer Banking Specialist - Maroubra
Core
Public face of CommBank delivering seamless banking experiences to personal and small business customers, supporting them with account maintenance, credit applications, and financial advice.
Role type
Customer Banking Specialist (Retail Branch)
Builds
In-branch banking services and customer financial solutions
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem-solving, in-branch technology demonstration, risk management
Preferred skills
Cantonese or Mandarin language skills, experience in Financial Services, Retail, or Hospitality
Responsibilities
Conduct in-depth conversations about customer banking needs, support account maintenance and credit applications, demonstrate digital banking options, solve customer problems while adhering to risk-adverse processes
Seniority
Individual Contributor