Client Services Officer
Core
First point of contact for families seeking Aged Care services, assisting residents and families in their journey into residential Aged Care.
Role type
Client Services Officer (Sales & Referral)
Builds
Residential Aged Care placements and new referral sources
Domain
Aged Care / Healthcare
Deliverable
client delivery
Required skills
customer service, sales, negotiation, cold calling, record keeping, filing
Preferred skills
knowledge of Aged Care fees and funding
Responsibilities
Assist residents and families in their journey into residential Aged Care, conduct cold calls to secure new referral sources, showcase homes to future residents and families, maintain records and filing.
Seniority
Individual Contributor
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