Associate, Customer Service Development
Hybrid
Core
Entry-level program to build a career in customer service through training, shadowing, and live support tasks.
Role type
Entry-level customer service development associate
Builds
Customer support interactions and product expertise for Brother's home and office equipment
Domain
Consumer electronics and home/office equipment
Deliverable
client delivery
Required skills
Customer interaction, problem-solving, computer literacy, adaptability, eagerness to learn
Responsibilities
Shadow team members, complete training, handle customer interactions via chat/email, troubleshoot product issues
Seniority
Entry-level, structured development program
