Engineer, Quality Assurance
Core
Testing new releases of printers, firmware, mobile applications, SDKs, and sample code; investigating and troubleshooting escalated customer issues.
Role type
Quality Assurance Engineer (Hardware/Software)
Builds
Printers, firmware, mobile applications, SDKs
Domain
Consumer electronics / Printing hardware
Required skills
Functional and regression testing, Bug tracking (Jira/Azure DevOps), Scripting (Python), iOS/Android device management, Hardware troubleshooting, Basic hand tools usage
Preferred skills
Hands-on electronics tinkering, Building/repairing devices
Technologies
Python, Jira, Azure DevOps, Xcode, Android Studio
Responsibilities
Plan and perform functional and regression testing of printers, firmware, and mobile applications; Write and maintain clear, repeatable test cases and release checklists; Reproduce and investigate customer issues escalated by Technical Support and Sales; Perform firmware updates, printer configuration changes, and part swaps; Work with Engineering Manager to establish test plans and documentation standards
Seniority
Mid-level, hands-on IC
