Фахівець технічної підтримки (Харків)
Core
Providing technical support to military users of autonomous defense systems via messengers, phone, video calls, and on-site diagnostics.
Role type
Technical Support Specialist (Defense Tech)
Builds
Autonomous systems for real combat conditions
Domain
Defense Technology
Deliverable
client delivery
Required skills
Driver's license (Category B), stress resistance, multi-tasking, rapid learning, client orientation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Provide technical support via messengers, phone, and video calls; Consult military users on product operation; Travel to military units for diagnostics; Register and prioritize user tickets; Reproduce and analyze technical issues; Interact with engineering and QA teams.
Seniority
Individual Contributor