Tenancy and Property Officer
Citizens or permanent residents only
Core
Support delivery of client-centered housing services to individuals and families seeking assistance or residing in public housing.
Role type
Tenancy and Property Officer
Builds
Public housing tenancies and client support services
Domain
Social services / Housing
Deliverable
client delivery
Required skills
Early intervention strategies, persuasive communication, case preparation, tribunal representation
Responsibilities
Identify and apply early intervention strategies to sustain tenancies; Use persuasive skills in dealing with clients and stakeholders on all housing matters; Prepare routine cases and represent the Department at Victorian Civil Administrative Tribunal (VCAT).