Sales Lead, HOKA
Core
Sales Lead serving as Manager on Duty to drive store KPIs, manage daily operations, and deliver expert customer service for HOKA running shoes.
Role type
Retail Sales Lead / Shift Manager
Builds
HOKA running shoe products and brand community experiences
Domain
Retail / Footwear
Deliverable
product features
Required skills
Sales target management, customer service, inventory control, cash handling, store opening/closing, team motivation, product knowledge, problem-solving
Preferred skills
2+ years retail experience, high school diploma or GED, ability to multi-task in fast-paced environments
Technologies
Cash register systems, inventory management tools
Responsibilities
Drive sales and service targets (conversion, ATV, NPS), open and close the store, manage cash and inventory, educate customers on products, model brand standards, support in-store events and local outreach, maintain a positive work environment
Seniority
Entry-level to Junior, hands-on IC