Product Designer, Message Orchestration
Core
Designing user experiences for campaign and automation workflow creation tools that help ecommerce merchants plan, target, and deliver multichannel marketing messages.
Role type
Product Designer (UX/UI)
Builds
Campaign creation and automation flow interfaces for ecommerce merchants
Domain
Ecommerce / Marketing Technology
Deliverable
product features
Required skills
UX/UI design, lo-fi and hi-fi prototyping, user research, user testing, design systems, flow mapping, interaction design
Preferred skills
Figma, FullStory, Mixpanel, design system ownership, mentoring
Technologies
Figma, FullStory, Mixpanel
Responsibilities
Own user experience and product design of campaign and automation workflow creation experiences; Combine product metrics, user research, and customer insights into meaningful design concepts and experiments; Co-lead discovery and support delivery phases including problem framing, research, insight presentation, flow mapping, and interaction design; Make thoughtful, incremental design decisions that balance user needs, business goals, and technical constraints; Ensure cohesive experiences across all product areas and customer touchpoints; Contribute to the design system and continuously improve design efficiency across teams
Seniority
Mid-Senior (3+ years experience)