Keyholder - UGG, Covent Garden
Core
Create personalized shopping experiences and drive brand loyalty for UGG customers in-store and via phone.
Role type
Retail Keyholder / Sales Lead
Builds
UGG brand presence and customer satisfaction in retail stores
Domain
Retail / Footwear
Deliverable
product features
Required skills
Customer service, product knowledge, communication, problem solving, multi-tasking, brand advocacy
Preferred skills
Previous retail experience, team building, self-starter mindset
Responsibilities
Greet customers promptly and courteously, address customer questions accurately, communicate return policies, maintain positive attitude, promote store and brand image, cooperate with team to achieve business goals