Agentic Engineer Level II/III
Core
Design and build autonomous AI agents and workflows using a no-code platform to automate enterprise customer experience journeys.
Role type
Agentic Engineer (Software Engineering + Prompt Engineering)
Builds
Production-grade agentic workflows and tools for enterprise CX use cases
Domain
Enterprise Customer Experience, Agentic AI, Automation
Deliverable
production ML models | product features
Required skills
Software engineering fundamentals, Prompt engineering, LLM behavior understanding, REST API integration, Webhooks, JSON-based integrations, Unit testing, Debugging, Resilient system design patterns, Error handling
Preferred skills
No-code/low-code automation platforms, Agentic AI, Workflow orchestration, Observability and monitoring
Technologies
GPT-class models, Netomi platform, REST APIs, Webhooks, JSON
Responsibilities
Design and write high-quality prompts for LLM-based agents; Build agentic tools and workflows using the no-code platform; Integrate external and internal APIs with authentication and data mapping; Implement unit tests and debug issues to ensure reliability; Optimize agents for performance, cost, and fault tolerance; Collaborate with Product, QA, and Delivery teams to ship solutions.
Seniority
Mid-to-Senior (4–7 years experience)
