Round Rock 01 (Gattis School Rd) Service - Service Lead - Part time
Core
Lead the Central Checkout Department by supervising staff, managing customer traffic, and ensuring superior customer service and cash-handling operations.
Role type
Service Lead (Retail Operations)
Builds
Checkout operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team supervision, Customer service, Cash handling, Inventory management, Conflict resolution, Scheduling, Equipment troubleshooting, Training/coaching
Preferred skills
Associate's degree, Prior cashier experience
Technologies
POS systems, Self-checkout kiosks, eComm platforms
Responsibilities
Supervise checkout staff and approve financial transactions, Manage customer traffic flow and staffing levels, Train and coach partners on service standards and selling techniques, Troubleshoot checkout equipment and technology, Process customer transactions and resolve service issues, Maintain inventory and enforce store compliance standards