IT Support Spezialist 2nd Level - EDI & Cloud (m/w/d)
Core
2nd Level IT Support specialist handling complex technical inquiries, diagnosing issues in digital business processes and cloud services, and resolving data transmission errors between EDI systems.
Role type
2nd Level IT Support Specialist (EDI & Cloud)
Builds
Stable data transmission and communication protocols for business partners
Domain
Logistics / Supply Chain Technology
Deliverable
client delivery
Required skills
EDI formats and standards, data transmission protocols (AS2, OFTP2, SFTP, HTTP), log analysis, monitoring tools, scripting (Java, Groovy)
Preferred skills
1st Level support experience, 3rd Level support collaboration
Technologies
AS2, OFTP2, SFTP, HTTP, Java, Groovy
Responsibilities
Troubleshoot and resolve data transmission errors between EDI systems, consult on communication protocol implementation, collaborate with 1st and 3rd level support, document complex technical inquiries
Seniority
Mid-level, hands-on IC
