Software Engineer II, AI Agents
Core
Build and operate AI agents to handle operational workflows like reservations, payments, and identity verification across voice, SMS, web chat, and email channels.
Role type
Senior IC software engineer specializing in AI agent orchestration and backend systems
Builds
Stateful AI agents integrated with legacy systems for tenant operational workflows
Domain
PropTech / AI Agents / Backend Systems
Deliverable
production ML models | product features
Required skills
Backend engineering, API integration, stateful workflow design, tool/function calling, agent orchestration, observability, evaluation of nondeterministic systems
Preferred skills
LLM feature deployment, AI-assisted development tools, multi-step conversation state management, human escalation logic
Technologies
TypeScript, Go, Python, Redis, PostgreSQL, Twilio, LangChain, LangGraph, Semantic Kernel
Responsibilities
Design shared stateful agent experiences across multiple communication channels; Implement safety guardrails for financial and data workflows; Integrate agents with poorly documented legacy APIs; Build evaluation frameworks and observability for agent reliability and cost; Analyze traces and failures to improve task completion and latency
Seniority
Senior, hands-on IC