IT System & Support Engineer (m/w/d)
Core
Ensuring operational stability of internal IT infrastructure and providing technical support to enable customer-facing cloud services.
Role type
Senior System Administrator / IT Support Engineer
Builds
Internal IT infrastructure, cloud environments, and support processes for customer-facing hosting and cloud operations
Domain
Cloud Infrastructure / Open Source / DevOps
Required skills
Linux system administration, Kubernetes, OpenStack, Bash scripting, Python, Puppet, Docker, Incident management, Backup and recovery validation
Preferred skills
Infrastructure-as-Code (Terraform, OpenTofu), CI/CD pipelines, Confluence, LDAP, Nginx, Postfix
Technologies
Kubernetes, OpenStack, Puppet, Docker, Terraform, OpenTofu, GitLab, Confluence, LDAP, Nginx, Postfix
Responsibilities
Operate and maintain internal infrastructure including patch management and performance monitoring; Handle service requests and manage access controls; Participate in engineering projects for process optimization via virtualization and containerization; Ensure corporate IT workflows from onboarding to procurement; Resolve incidents through structured analysis and troubleshooting; Validate backup and recovery processes
Seniority
Mid-level to Senior, hands-on IC