Proactive Technical Alignment Engineer (TAE)
Core
Senior Systems Engineer ensuring client environments remain aligned, secure, and predictable through health checks, documentation, and standards enforcement.
Role type
Senior IC Systems Engineer (Infrastructure & Security)
Builds
Aligned, secure, and documented IT environments for enterprise clients
Domain
IT Infrastructure, Cloud, Security, and Endpoint Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Windows Server administration, Active Directory/Entra ID management, Office 365/Azure configuration, Virtualization (VMware/Hyper-V), Networking (LAN/WAN/Firewalls), Intune/Endpoint compliance, Root cause analysis, Playbook creation, Health check execution
Preferred skills
RMM tools usage, IT Glue/Autotask documentation, Security+ certification, Azure Fundamentals, CCNA, NSE 3/4, VMware VCP
Technologies
Windows Server, Active Directory, Entra ID, Office 365, Azure, VMware, Hyper-V, Intune, Kaseya, N-able, IT Glue, Autotask
Responsibilities
Perform recurring health checks across assigned clients using RMM and monitoring tools; Detect misalignments in firewalls, backups, licensing, and endpoint compliance; Maintain and improve documentation in IT Glue and Autotask to ensure single source of truth; Handle support escalations requiring L3 technical knowledge; Mentor junior team members and help raise technical maturity
Seniority
Senior, hands-on IC