Disponent*in (m/w/d)
Core
Managing local public transport operations by dispatching approximately 23 vehicle units and organizing the shift schedules for around 80 employees.
Role type
Operations dispatcher (public transport)
Builds
Daily vehicle dispatch schedules and personnel shift plans for local public transport services
Domain
Public transport / Waste management logistics
Required skills
Dispatching, personnel scheduling, vehicle maintenance coordination, order processing, complaint handling, tour planning, regulatory compliance monitoring, documentation
Preferred skills
Commercial training, experience in dispatching or waste management industry, technical understanding of vehicle types, knowledge of local geography
Technologies
Google applications
Responsibilities
Taking customer orders and handling inquiries, dispatching vehicles, organizing staff shifts, coordinating vehicle repairs and maintenance, managing order documentation and complaints, planning special collection tours, monitoring regulatory inspection duties, maintaining vehicle and container inventory records