Client Services Manager
Core
Oversee cleaning operations at key client sites in Western Brisbane, ensuring high-quality service delivery and client satisfaction.
Role type
Senior IC facility services manager (cleaning)
Builds
Cleaning services for commercial clients
Domain
Facility services / Cleaning industry
Required skills
Client relationship management, team supervision, quality inspection, problem resolution, inventory management, IT system proficiency, safety compliance
Preferred skills
Experience in cleaning/facilities sector, ability to build rapport, organizational skills
Responsibilities
Establish credibility with clients and staff, deliver customer service, conduct quality inspections, manage stock and ordering, liaise with stakeholders
Seniority
Senior, hands-on IC