Retail Bike Associate
Core
Build and repair bicycles, provide passionate customer service, and sell bikes and related merchandise to cyclists.
Role type
Retail Bike Associate (Technician)
Builds
Bicycles and related merchandise
Domain
Retail / Cycling
Deliverable
product features
Required skills
Bicycle assembly, bicycle repair, customer service, sales, merchandise presentation, safety compliance
Preferred skills
Prior experience building, repairing, and selling bicycles
Technologies
None
Responsibilities
Build and repair bikes in accordance with established procedures; Assist with the assembly of exercise equipment as needed; Create a world-class customer experience by providing passionate customer service and selling through customer engagement; Uphold company standards for merchandise presentation; Promote company programs including warranty sales and loyalty programs; Achieve sales goals through selling bikes and related merchandise; Adhere to established policies and procedures related to safety and loss prevention.