Retail Sales Lead Team Sport - Key Holder
Core
In-store expert for a specific department (e.g., Team Sport) responsible for executing brand standards, leading teammates, and delivering exceptional customer service.
Role type
Retail Sales Lead / Key Holder
Builds
Department operations, customer experiences, and team performance
Domain
Retail / Sporting Goods
Deliverable
product features
Required skills
Team leadership, coaching, inventory management, loss prevention, customer service, operational planning, hiring support, compliance adherence
Preferred skills
Prior retail sales experience
Technologies
None stated
Responsibilities
Support building and hiring a strong team by observing in-store interviews and department tours; Plan, organize, and control 30-day workforce assignments; Strategically leverage teammates to ensure brand standards are met; Assist with training teammates on company procedures; Maintain company loss prevention standards; Prioritize coaching and developing oneself and others; Lead by example to support organizational goals; Create an inclusive store environment; Perform opening/closing and cash office functions; Adhere to safety and standard operating procedures.
Seniority
Individual Contributor, Lead level