Retail Customer Service Specialist
Core
Provide excellent customer experiences and support front-end operations at a retail sporting goods store.
Role type
Retail Customer Service Specialist
Builds
In-store shopping experience for athletes and customers
Domain
Retail / Sporting Goods
Deliverable
product features
Required skills
Customer service, product knowledge, cash register operations, inventory replenishment, team training, safety compliance
Preferred skills
Prior retail sales or cashier experience
Responsibilities
Greet customers and proactively support their shopping needs, serve as primary customer service provider and liaison, provide register coverage and support cashiers, assist with department scheduling and workflow, uphold merchandising and presentation standards, promote company programs, adhere to safety and loss prevention policies, create an inclusive store environment, support team across the store
Seniority
Individual Contributor, entry to mid-level