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Trade Compliance Manager

Customer Support Center, US💼 Full-time🗓 2026-09-24 → 2026-09-25

Core

Manage and continuously improve the Trade Compliance program, overseeing customs brokerage, FTZ compliance, and policy development to ensure adherence to U.S. Customs and Border Protection regulations while driving operational efficiency and cost savings.

Role type

Manager, Trade Compliance

Builds

Trade compliance framework, regulatory compliance, and business growth support

Domain

Retail / International Trade / Customs Compliance

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Customs brokerage operations, FTZ administration, CBP regulations, customs valuation, duty reduction strategies, SOP development, vendor management, team leadership, cross-functional collaboration

Preferred skills

Licensed Customs Broker, retail/consumer products import experience

Technologies

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Responsibilities

Manage customs brokerage and FTZ administration; Develop and maintain compliance policies and workflows; Lead and mentor a team of Trade Compliance Analysts; Monitor compliance performance metrics and report to senior leadership; Negotiate service rates and scopes with external brokers and providers; Evaluate business impacts of tariff environments and implement savings opportunities

Seniority

Manager, hands-on leadership

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