Specialist - Equipment Services
Core
Deliver personalized service, enable service execution, and drive sales through strong product knowledge to create an elevated athlete experience.
Role type
Specialist - Equipment Services (Retail Associate)
Builds
Store environment and athlete experiences
Domain
Retail / Sports Equipment
Deliverable
product features
Required skills
product knowledge, sales recommendations, onboarding and training, process execution, merchandising standards, safety compliance
Preferred skills
retail or customer-facing experience
Responsibilities
Proactively engage athletes to understand shopping needs and provide clear product information; Assist with onboarding and training of new and existing team members; Maintain products ready for purchase and ensure efficient process execution; Uphold merchandising and presentation standards; Promote customer participation in company programs; Create a welcoming store environment and adhere to safety and loss prevention policies.
