Retail Customer Service Specialist
Core
Providing excellent customer experiences and managing front-end operations in a retail sports store.
Role type
Retail Customer Service Specialist
Builds
In-store shopping experience for athletes and customers
Domain
Retail / Sports
Deliverable
product features
Required skills
Customer service, cash handling, inventory replenishment, team leadership, safety compliance, training delivery
Responsibilities
Greet customers and proactively support their shopping experience, serve as primary customer service provider at the front end, provide register coverage and support cashiers with complex transactions, assist manager with scheduling and workflow direction, uphold merchandising and presentation standards, promote company programs and train teammates, adhere to safety and loss prevention policies, create an inclusive store environment, support the team across the store
Seniority
Entry-level, hands-on associate