Senior Manager, Product Operations – Content Management & DAM
Core
Senior Manager responsible for enabling adoption, operations, and continuous improvement of enterprise Content Management and Digital Asset Management (DAM) products.
Role type
Senior Manager, Product Operations
Builds
Enterprise content capabilities, operational processes, and adoption programs for Content Management and DAM products
Domain
Healthcare / Pharmaceutical / Digital Asset Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Product operations, product enablement, stakeholder management, program management, change management, data analysis, content lifecycle management, governance, KPI definition
Preferred skills
Enterprise DAM/CMS platforms (Adobe AEM, Workfront, Veeva), metadata and taxonomy expertise, AI/automation in content operations, regulated industry experience
Technologies
Adobe Experience Manager (AEM), Adobe Workfront, Veeva
Responsibilities
Develop and execute product enablement strategies including training and adoption programs; Establish product operating mechanisms like intake, prioritization, and release readiness; Partner with teams to improve content lifecycle management and governance; Define scalable processes and ways of working; Coordinate launch readiness and post-launch support; Measure adoption and value through KPIs; Capture user feedback to drive product enhancements; Manage cross-functional dependencies; Support organizational change for new capabilities; Maintain product documentation and playbooks; Identify opportunities for workflow automation and improvement
Seniority
Senior, hands-on IC with strategic influence
