Area Claims Supervisor
Core
Lead and support Crop Insurance Adjusters across Ohio to ensure timely, accurate, and compliant claims handling.
Role type
Senior IC area claims supervisor (crop insurance)
Builds
Crop insurance claims processing and adjuster performance management
Domain
Agriculture insurance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Crop insurance claims management, adjuster training and coaching, performance evaluation, regulatory compliance (federal/state/RMA), expense management, workload distribution, complex claims escalation, agent relations, claims system proficiency
Preferred skills
Bachelor's degree in agriculture or related field, Claim Adjuster Proficiency Program (CAPP) certification, 3+ years progressive crop insurance experience in claims or compliance, knowledge of adjusting practices and equipment
Technologies
Claims systems, internal tools
Responsibilities
Manage, coach, train, and evaluate Crop Insurance Adjusters; oversee claims handling for accuracy and compliance; assign claims, review work, and assist with reserve setting; serve as primary escalation point for complex claims; monitor Loss Adjuster Expenses and manage staffing; partner with Claims Management, Compliance, and Underwriting; act as key contact for agent inquiries.
Seniority
Senior, hands-on IC