Patient Liaison
Core
Frontline support role at a veterinary clinic serving underserved communities, managing patient intake, scheduling, data entry, and assisting medical teams with exam room preparation and record-keeping.
Role type
Patient Liaison / Veterinary Clinic Support
Builds
Veterinary care services for pets and their owners in underserved communities
Domain
Animal welfare / Veterinary services
Required skills
Customer service, data entry, appointment scheduling, payment processing, medical record documentation, infection control, translation coordination
Preferred skills
Veterinary setting experience, bilingual Spanish, community outreach experience
Technologies
Database software, clinic management systems
Responsibilities
Greet clients and manage check-in, schedule medical appointments, enter client and patient data, process payments, prepare exam rooms, assist with patient history and discharge, clean and sterilize instruments and animal areas, coordinate translation services, perform community outreach
Seniority
Entry-level, individual contributor