Patient Liaison – Community Veterinary Clinic
Core
Frontline support role managing client intake, scheduling, and medical assistance at a community veterinary clinic serving underserved populations.
Role type
Patient Liaison / Clinic Support
Builds
Veterinary care services for low-income pet owners
Domain
Animal Welfare / Veterinary Medicine
Required skills
Customer service, Data entry, Appointment scheduling, Payment processing, Medical scribing, Instrument sterilization, Client communication, Physical stamina (lifting 40+ lbs), Bilingual communication (Spanish/Haitian Creole)
Preferred skills
Veterinary medical setting experience, Social service experience, Community organizing experience
Technologies
Clinic database software, Scheduling systems
Responsibilities
Greet clients and manage check-in, Schedule medical appointments, Assist with patient intake and medical history, Act as a scribe for medical teams, Coordinate medication refills and discharge instructions, Sterilize surgical instruments and disinfect clinic areas, Accept payments and balance cash registers, Provide referrals to external agencies, Conduct follow-up calls and community outreach
Seniority
Entry-level / Individual Contributor