Admissions and Placement Specialist
Core
Facilitate adoptions and support animal surrenders at an adoption center, matching pets with suitable families while ensuring animal welfare and educating the public.
Role type
Admissions and Placement Specialist
Builds
Adoption matches and community engagement for at-risk pets
Domain
Animal welfare / Non-profit shelter operations
Deliverable
client delivery
Required skills
Low-stress animal handling, empathetic counseling, adoption process management, animal record keeping, volunteer supervision, public education
Preferred skills
Knowledge of Fear Free philosophy, experience with surrender alternatives, ability to write animal bios
Technologies
Shelter management software, audio/video adoption technology
Responsibilities
Guide potential adopters to suitable animals and approve or decline matches based on welfare; Counsel adopters on medical/behavioral care and post-adoption training; Assist owners seeking surrender with alternatives and resources; Maintain daily animal health and welfare records; Supervise volunteers in adoption procedures; Educate the public on animal care and welfare protocols.
Seniority
Individual Contributor, entry to mid-level