Animal Hospital, Medical Staff Manager
Core
Lead a medical floor team to deliver compassionate, high-quality veterinary care for vulnerable pets and their families, ensuring seamless operations from check-in to check-out.
Role type
Senior IC medical staff floor manager
Builds
A high-performing medical floor delivering subsidized care for animals facing financial hardship, cruelty victims, and those in the NYC safety net system.
Domain
Veterinary medicine / Non-profit animal welfare
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supervisory experience, animal handling and restraint, Excel/Word/PowerPoint proficiency, performance management, conflict resolution, operational workflow optimization
Preferred skills
Licensed NYS Veterinary Technician, 5+ years veterinary hospital experience, bachelor's degree
Technologies
Excel, Word, PowerPoint
Responsibilities
Supervise and mentor LVT/HVA team members, maintain adequate staffing levels, assist with direct animal care 50% of the week, manage performance reviews and disciplinary actions, optimize daily operations and SOPs, de-escalate adverse client/patient events
Seniority
Senior, hands-on IC