Optical Assistant/Office Assistant
Core
Designs, fits, and adapts lenses and frames for patients; performs administrative duties including insurance claims, inventory management, and bookkeeping.
Role type
Optical Assistant / Office Assistant
Builds
Dispensed eyewear and optical merchandise
Domain
Healthcare / Optical Retail
Deliverable
product features
Required skills
lens and frame fitting, insurance claim processing, inventory management, customer service, basic bookkeeping, quality inspection
Preferred skills
optical retail experience, general retail experience
Technologies
COS system, computer systems for patient data and billing
Responsibilities
Design, fit, and adapt lenses and frames; process Medicare and private insurance claims; maintain optical merchandise displays and inventory; perform bench work including adjusting, repairing, and tinting eyewear; resolve patient service issues; track lab orders and verify pricing accuracy.
Seniority
Entry-level to Junior