Business Operations Analyst
Core
Improve operational processes, efficiency, and controls across the organization by analyzing end-to-end workflows and data to identify bottlenecks and implement measurable improvements.
Role type
Business Operations Analyst
Builds
Future-state processes, business requirements, and performance measures for transaction processing and shared services.
Domain
Banking / Financial Services / Operations
Required skills
Business analysis, process mapping, root-cause analysis, data analysis, requirements gathering, solution assessment, test scenario development, change readiness management
Preferred skills
Knowledge of regulatory requirements, continuous improvement methodologies, operational risk management, Microsoft Office proficiency, AI tool usage for analysis and documentation
Responsibilities
Identify process inefficiencies and control gaps, develop future-state processes, analyze operational data to quantify impacts, support user acceptance testing, monitor implementation results, and use structured problem-solving to strengthen processes.
Seniority
Mid-Senior, hands-on IC