Digital Product Manager
Core
Define and deliver digital product strategy and vision to create seamless self-service and human-assisted customer experiences, maximizing value for end users and internal business partners.
Role type
Senior Digital Product Manager (Digital Experience)
Builds
Integrated digital solutions across web, mobile, voice, and in-person channels
Domain
Banking / Digital Product Management
Deliverable
product features
Required skills
Digital product management, Agile delivery lifecycle, OKR management, user research (personas, story maps, prototyping), north star metric definition, cross-channel strategy, technical fluency (architectural concepts, trade-offs), roadmap planning, backlog ownership, acceptance criteria definition
Preferred skills
Software engineering background, data engineering background, SDET experience, partnership assessment, beta/pilot program management, competitive analysis
Technologies
Agile frameworks, OKR tools, prototyping tools, research platforms
Responsibilities
Prioritize product features using a data-driven approach to maximize user and business value; Define best-in-class user experience journeys and future-state visions; Align digital product vision across enabling functions to establish an integrated delivery roadmap; Manage the product roadmap through the agile delivery lifecycle; Translate business and user needs into user stories, product specifications, and detailed acceptance criteria; Drive cross-channel strategy to deliver integrated digital solutions that drive adoption and growth; Continuously measure actual results against north star metrics to drive progress against product vision.
Seniority
Senior, hands-on IC
